Source: PSFK
AI agents handling transactions autonomously—from negotiation through payment—have moved from lab demos into production systems, particularly across African markets where infrastructure constraints accelerated adoption of agent-based solutions over legacy payment rails. The shift is structural: merchants and platforms now optimize workflows around agent behavior rather than retrofit agents into human-designed commerce. This changes inventory management, customer service economics, and the cost basis of operations. African markets aren't catching up to Western models; they're building parallel infrastructure with different assumptions. The next wave of commerce software will be written for agent-first environments, not human-first ones retrofitted with automation.