Source: SiliconANGLE
As AI agents automate workflows directly against SaaS APIs, the graphical interface—long the competitive moat of enterprise software—becomes optional infrastructure. Users can now bypass UX entirely and ask agents to execute multi-step processes across systems. SaaS vendors can no longer differentiate through design or usability; they must compete on API stability, data accuracy, and whether their automation layer becomes the default agent others integrate with. Consolidation favors platforms like Salesforce and Stripe that control both breadth of data and developer distribution.