Source: Techtiff
The shift is in agency—AI systems that can independently navigate applications, access files, and execute multi-step workflows are different from chatbots that answer queries and hand you results. This matters because it moves AI from augmenting human cognition (answering what you ask) to augmenting human labor (doing what needs doing), which changes both the ROI calculus for companies and the skill reorientation required from workers who now manage automation rather than direct it.