Source: Dan Frommer — The New Consumer
Real purchasing data shows AI shopping assistants are compressing the consideration phase—customers move faster from discovery to purchase with fewer touchpoints than the browse-and-abandon pattern that defined e-commerce for two decades. This matters because it inverts the unit economics of digital retail: if AI converts curiosity into transactions at higher rates, spending pressure shifts from customer acquisition toward product quality and inventory management. The speed gain also indicates consumers are willing to outsource decision-making to algorithmic recommendations when comparison-shopping friction vanishes.