Source: Featured Blogs - Forrester
Marketing agencies adopting AI as standard practice are discovering a productivity paradox: automation excels at execution and optimization but systematically crowds out the exploratory thinking that generates novel ideas. This matters because creative differentiation—not faster output of similar work—is what commands premium pricing and client loyalty. Agencies that over-index on AI efficiency risk commoditizing themselves into lower margins. The competitive move is architectural: separate AI-driven production workflows from protected creative labs where human ideation stays analog, rather than treating AI as a universal acceleration tool across all functions.