Source: Featured Blogs - Forrester
Despite 88% adoption of AI tools, B2B marketing leaders report capability gaps—a sign that technology implementation is outpacing talent, process redesign, and organizational alignment. The bottleneck is no longer access to tools; it's the lack of clear playbooks for integrating AI into workflows without fragmenting customer experience or cannibalizing existing team functions. This leaves early movers vulnerable: they've bought the technology but haven't rebuilt the foundations. Late movers still have time to avoid the same institutional debt.