Source: Financial Times
Palo Alto Networks and Sophos are staffing up specialized negotiation units to broker ransomware payments. Enterprises now treat hostage diplomacy with criminals as a core security service rather than an ad-hoc crisis response. Paying ransoms has become normalized enough that security vendors can monetize the negotiation process itself, creating perverse incentives where the infrastructure of capitulation becomes a revenue line. The ransomware market has matured from opportunistic attacks into a structured extortion industry with established intermediaries.