Source: Featured Blogs - Forrester
Companies are building compliance infrastructure around AI agents—monitoring tool access, managing credentials, auditing decisions—while leaving the agents' core logic and reasoning unexamined. This is compliance theater: enterprises believe they're managing risk when they're actually managing the periphery. The most consequential decisions (what the agent decides to do, how it justifies those decisions) remain essentially unaudited. As agents move from experimental tools to production systems making real business decisions, this governance gap becomes a material liability. For regulated industries, "we controlled who could call the API" will not satisfy regulators asking why the agent made that decision in the first place.