Hospital Blocks Patient Data Opt-Out Despite Own Privacy Policy

Epic Systems' MyChart, which powers health records for millions of Americans, advertises patient control over data sharing. The Markup's investigation found major hospitals actively obstruct the opt-out process through bureaucratic friction, misinformation, and outright refusal to honor their stated policies. The result is a gap between healthcare's stated privacy practices and actual patient agency: the burden of asserting rights is steep enough that most people abandon the attempt rather than persist.