Source: vowe dot net
After a year of splashy AI announcements and integration everywhere, major tech companies are discovering that adding generative AI to existing products doesn't move revenue or retention—and can actively frustrate users stuck with half-baked features. This pullback marks a shift away from AI as a pure marketing play. Brands that treated it as a checkbox rather than solving a real customer problem now face technical debt and user cynicism. The companies winning will be those building actual utility that justifies the computational overhead and privacy trade-offs, not those who rushed to rebrand everything as "AI-powered."