Source: 404 Media
Microsoft's internal documents frame AI assistant adoption as a behavioral dependency problem to solve, treating "addiction" as a quantifiable engagement metric. This shows how enterprise software companies are engineering habit formation directly into productivity tools—the same approach consumer social platforms use—which raises a practical question: can workers meaningfully opt out when these systems are embedded into mandatory business infrastructure. The gap between public positioning as productivity aids and private design for psychological lock-in is the core issue.