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# One-Third of Car Passenger Screens Go Completely Unused
- URL: https://adjacent.media/signals/one-third-of-car-passenger-screens-go-completely-unused/
- Published: 2026-09-03T16:11:58.000Z
- Updated: 2026-09-03T16:11:58.000Z
- Description: JD Power data shows a design failure in automotive UX: carmakers are installing expensive infotainment features that owners ignore, while these systems rank among the highest complaint generators (21.3 problems per 100 vehicles).
- Author: Jonathan Greene
- Tags: #signal, theme-consumer, attention economy, consumer behavior, platform dynamics

Source: [The Next Web](https://thenextweb.com/news/passenger-screens-never-used-jd-power-tech-experience-euro-ncap-sd203-physical-controls-addw?ref=adjacent.media)

JD Power data shows a design failure in automotive UX: carmakers are installing expensive infotainment features that owners ignore, while these systems rank among the highest complaint generators (21.3 problems per 100 vehicles). The disconnect exposes what automakers think consumers want versus what actually improves driving experience—a gap that matters as legacy car companies compete with Tesla's minimalist interface.