Source: 404 Media
OpenAI has hired contractors to read and analyze user conversations from ChatGPT, including sensitive personal and professional data, with minimal transparency about the practice or users' ability to opt out. This routine data labeling—standard in AI training but opaque to consumers—reveals a gap between the product's framing as a private tool and its actual operation as a data collection system where human reviewers have access to unredacted conversations. Users opening the app are providing raw material to hundreds of contract workers in multiple countries, often without knowing it.