Source: The Rideshare Guy
Rideshare platforms have shifted from AI-as-tool to AI-as-decision-maker, with algorithms now handling route optimization, surge pricing, and ride matching in real time. Drivers can no longer choose routes or negotiate rates; they execute algorithmic commands rather than operate independently. This centralizes economic power: the platforms decide everything. The real issue is not whether AI makes better decisions, but whether passengers and drivers can contest the decisions being made.