Source: The Next Web
Waystar is deploying autonomous agents to handle the administrative grunt work of healthcare claims—interpreting payer rejections, extracting relevant documentation, and resubmitting denials without human intervention. This targets one of healthcare's most wasteful friction points: the claims-denial loop costs the industry billions annually and ties up both provider and payer staff in repetitive back-and-forth. The constraint is whether these agents can parse the byzantine logic of different payers' denial codes and documentation rules, or whether they'll simply accelerate submission of claims destined to fail again.