Wharton Names the Risk of Outsourcing Thought to AI

Researchers have formalized "cognitive surrender"—the moment consumers stop engaging their own judgment and defer decision-making wholesale to AI systems. The term describes a behavioral shift already occurring at scale. People are using ChatGPT and Claude to choose restaurants, make purchases, and solve problems without verification. Convenience is eclipsing critical evaluation. The structural concern is real: platforms that make delegation frictionless have economic incentive to deepen dependency. Users lose the mental capacity to evaluate information independently.