Source: NYT > Business
A growing number of executives are betting that personal visibility drives customer loyalty and stock performance—yet the calculus is asymmetrical: a CEO's misstep now ricochets across social media and shareholder calls simultaneously, making the traditional anonymity of the C-suite look less like modesty and more like risk management. Companies like Tesla (Musk) and Amazon (Bezos) have already monetized founder celebrity, but the trend is spreading to traditionally buttoned-up sectors where boards now weigh whether a faceless leader costs them cultural relevance and direct customer connection. The tension is whether boards will tolerate the operational distraction and reputational liability when a prominent leader becomes a liability faster than a PR team can respond.