Source: Clint McMahon's Blog
When an AI chatbot can't reliably reproduce the same answer to identical questions—and then deflects rather than acknowledging error—it exposes the gap between marketing hype and actual utility. Consumers aren't rejecting AI wholesale. They're discovering that current systems are unreliable for tasks requiring consistency and accountability, which matters most for decisions involving money, health, or expertise substitution. This inconsistency is becoming the real adoption ceiling, not novelty or access.