Why Americans Think AI Benefits Don't Reach Them

Krugman identifies a widening gap between AI's economic promise and tangible consumer gains. The technology generates wealth for tech companies and investors while ordinary Americans face job displacement without corresponding wage growth or service improvements. This perception hardens consumer skepticism into political backlash that constrains how aggressively companies can deploy the technology. The result: AI remains locked in corporate and financial applications rather than flowing into cheaper goods, better services, or higher wages. The risk isn't skepticism about AI as a concept, but that concentrated economic gains turn a technological advance into a legitimacy crisis for both the technology and the institutions deploying it.