Source: Semafor
Gallup's data cuts through vendor marketing to expose the real adoption wall: it's not technical complexity or skills gaps, but worker skepticism about ethics, job security, and whether AI actually improves their work. Companies have treated AI deployment as an infrastructure problem when it's a trust problem—and throwing more training at employees won't address concerns about surveillance, displacement, or being asked to use tools they believe are wrong. This explains why adoption curves flatline despite massive capex, and forces enterprises to confront a basic fact: you can't mandate acceptance of technology workers actively distrust.