Source: Nate’s Substack
OpenAI's April 22nd release of Workspace Agents marks a shift from tool-assisted work to delegated execution. The agent doesn't augment your workflow—it replaces entire job functions. The industry frames this as "Custom GPTs 2.0," but agents can now autonomously operate across Gmail, Docs, and Sheets to complete multi-step tasks without human intervention at each step. This collapses knowledge-work timelines from hours to minutes and forces organizations to defend which roles still require staff. The velocity of capability deployment now outpaces organizational redesign, leaving teams to retrofit processes around agents rather than architect them intentionally.