Source: Featured Blogs - Forrester
A significant gap has opened between what European marketing leaders say publicly about AI and what they're doing operationally—layoffs and headcount reductions are accelerating even as executives claim AI won't displace workers. This disconnect reflects both genuine uncertainty about which roles will survive automation and institutional pressure to appear in control of change management. The real test of AI's labor impact won't be what marketers believe, but which job functions disappear from org charts in the next 18 months. Early movers in automation, particularly in content production and ad optimization, have already validated the business case for smaller teams. Once competitive pressure forces laggards to act, the "AI won't replace people" consensus will likely break.