Professional services firms redesign junior roles, not eliminate them
Source: Financial Times (paywall)
Elite consulting and law firms are responding to AI not through mass layoffs but by restructuring entry-level positions—demanding different skills, compressing training timelines, and shifting what junior staff actually do. This exposes a constraint in professional services that pure automation can't solve: clients still expect human judgment and relationship management, which means firms need differently trained juniors rather than fewer of them. The competitive advantage goes to firms that can affordably retrain cohorts fast enough; those that simply cut junior headcount risk losing the pipeline for senior talent.