Source: Search Engine Journal
Kevin Indig's analysis of over 1,000 product categories shows that ChatGPT and other AI search tools have captured consumer intent without establishing dominant brand associations—the majority of queries that could drive purchase decisions remain unattached to specific competitors. Brands have a window to establish preference before AI search consolidates around particular winners, but the data suggests citation frequency (the current SEO proxy) won't determine who wins that real estate. The stakes are highest in e-commerce and SaaS categories where consumers are actively comparing options; brands that can't build presence in AI-generated answers risk losing discoverability as search behavior shifts away from traditional rankings.