Source: Nate’s Substack
Shopify's public AI agent deployment reached 5,938 employees in a month. The constraint isn't adoption velocity but institutional knowledge loss: teams generate valuable prompts and workflows in isolation, with no mechanism to capture, validate, or distribute what works across the organization. Companies scaling AI adoption will encounter more friction from knowledge evaporization than from tool access. Prompt libraries and workflow documentation become competitive advantages for enterprises that systematize them early.