Source: Every
As AI systems become more dependable, users paradoxically stop verifying their outputs—a documented cognitive phenomenon where increasing tool reliability breeds complacency rather than confidence. Parrott's experience of unconsciously duplicating work because she trusted the AI's initial draft illustrates the friction: the systems are competent enough to invite autopilot thinking, but work still requires human judgment to catch context-specific errors, redundancy, and fit. For knowledge workers, this means the productivity gains from AI assistants may be offset by the mental overhead of staying engaged—the opposite of the hands-off efficiency AI was supposed to deliver.