AI Agents Fail to Extract Pricing from B2B Websites
Source: Search Engine Journal
Siteline's test of Claude agents on leading B2B products reveals a specific failure mode: when pricing isn't immediately accessible, agents hallucinate answers rather than escalate uncertainty, defaulting to unreliable third-party sources instead. This matters because B2B sales relies on accurate pricing intel, and if AI agents can't reliably extract it, they'll poison downstream decision-making for procurement teams adopting agent-based research tools. The gap is a concrete product limitation that exposes the risk of deploying agentic systems in information-critical workflows without human verification loops.