Most Executives Can Switch AI Vendors in Weeks, Not Years
Source: Ownersnotrenters
Zapier's survey shows AI adoption hasn't created the vendor lock-in typical of enterprise software. Eighty-nine percent of US executives believe they can replace their AI tools within a month; 41% say they could do it in under a week. Without switching friction, vendors must compete on continuous value delivery instead of contractual captivity. AI vendors operate on month-to-month terms rather than long-term leases, which will compress margins and accelerate consolidation among providers that can't differentiate fast enough.