// data practices

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Meta claims unilateral right to scrape business customer content for AI training

Meta's move to use commercial customer data for model training without explicit opt-in consent leverages its installed base of business users who have few practical alternatives to the platform. This differs from consumer scraping: businesses that depend on Meta's advertising and commerce tools face genuine lock-in costs, making their nominal consent to terms of service less voluntary than it appears. The question is whether businesses will demand contractual carve-outs and whether regulators treat data extraction from dependent commercial users differently than consumer data collection.