Open Payments Ecosystems Will Force Trust As The New Competitive Moat
Source: Featured Blogs - Forrester
Forrester's 2027 outlook positions trust and control—not technology—as the differentiator in open payments systems where APIs and interoperability are table stakes. Banks and fintechs that fail to offer genuine security and transparency will lose to platforms that do, making compliance and user experience the actual products being sold. In open networks, payment players win by proving they're safe to plug into, not by locking customers in.