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Why AI tutors fail where human teachers succeed

Smartschool's struggle to build exam prep software exposes a gap between retrieval systems (which fetch facts) and pedagogical systems (which diagnose misconceptions, scaffold learning progressively, and adapt to individual cognitive gaps). The market has oversimplified "AI in education" as content delivery, leaving a vacuum for tools that model student understanding rather than generate plausible answers—a harder engineering and data problem that explains why most edtech AI remains shallow against the hype.