Why AI Agents Need Behavioral Product Data, Not Just Specs
Source: Featured Blogs - Forrester
As AI agents autonomously shop on behalf of customers, they expose a gap: traditional product databases (SKU, specs, dimensions) can't answer the contextual questions agents need to make good recommendations—why someone buys, when they use it, what problems it solves. Merchants who retrofit their data systems to include behavioral and situational attributes will capture agent-driven commerce. Those clinging to legacy catalogs risk invisibility in automated purchasing flows that increasingly mediate consumer choice.