Source: Boing Boing
Just Eat deployed AI image generation to fill gaps in restaurant listings without human review, producing nonsensical food photos that undermine consumer trust in platform authenticity. Food delivery margins are already thin, and the pressure to automate content creation is real—but the failure shows how AI-generated imagery can actively confuse rather than inform purchasing decisions. The incident exposes a gap between what platforms claim AI can do reliably (fill gaps, improve UX) and what actually gets deployed at scale without oversight.